LUPONOVA Refund Policy
Last updated: August 25, 2026
LUPONOVA provides downloadable digital products. Due to the digital nature of our products, purchases are generally non-refundable once the product has been delivered or accessed, except where required by applicable law.
Technical Issues
If you experience a technical issue that prevents you from accessing or using your purchased product, please contact us. We will make reasonable efforts to resolve the issue or provide a replacement file where appropriate.
Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us with your order details so we can review the duplicate transaction.
Defective or Incorrect Products
If the digital product you receive is defective or materially different from its description, please contact us so we can investigate and provide an appropriate solution.
Refund requests are handled in accordance with applicable consumer protection laws and the terms of our payment provider.Â